Terms and Conditions for ChatGPT国内镜像版

Refund and Return Policy
At gptxiaodian.com, we are committed to ensuring satisfaction with our online subscription products. This document outlines the circumstances under which a refund or return may be requested, and details the steps necessary to initiate either process.

Eligibility for Refund
Refunds are available for subscription services under the following conditions:

You have experienced technical issues that prevent you from using our service, which were confirmed and acknowledged by our support team.
You have accidentally made multiple subscriptions or duplicate payments.
You have not started using the service and cancel within 24 hours of the subscription start date.
Please note, we do not provide refunds once you have started using the service beyond the initial 24 hours period unless technical issues deemed by our support prevent usage.

Return Policy
Since our product is a digital subscription service, returns of physical goods do not apply. If you wish to cancel your subscription, please refer to the cancellation terms provided in the eligibility for refund section above.

Refund Timing and Processing
If your refund request is approved, the refund will be processed within 10 business days to the original payment method. You will receive a confirmation email once the refund has been issued. Refunds may take an additional 3-5 business days to appear on your account statement, depending on your bank or payment service.

Payment Methods
We accept payments through Alipay and WeChat Pay. Refunds will be processed back to the original method of payment used at the time of purchase.

How to Request a Refund or Cancellation
To request a refund or cancel your subscription, please contact us at info@chongzhiyouhui.com with your account information, details of your claim, and any supporting documents (if applicable). Our customer service team will review your request and inform you of the outcome within 7 business days.

Additional Fees
There are no additional fees for processing refunds or cancellations. However, we do not cover any fees that your bank or payment service may charge you for the receipt of or processing of refunds.

No-Refund Clauses
Please be aware that certain promotional or discounted subscriptions may be excluded from our refund policy. These exceptions, if any, will be clearly noted at the time of purchase.

Contact Us
If you have any questions or concerns about our Refund and Return Policy, please do not hesitate to contact us at info@chongzhiyouhui.com.

Last Updated: Dec 8, 2024